Set up sending domains and email accounts
Create or connect sending accounts, review inbox health, and keep campaigns within live account capacity.
When to use this
Use Email accounts before launch or when a campaign reports that no sending account is live.
Requirements and availability
- A paid Outreach plan is required before paid sending-domain setup is confirmed.
- The setup supports up to four inboxes per domain.
- Review the monthly inbox charge before confirmation.
How to do it
- Open Email accounts.
- Connect the supported sending service when shown, or select Set up sending domains.
- Enter the source domain and review available suggestions.
- Add sender first name, last name, and inbox names; remove unintended senders.
- Review monthly pricing and confirm only when the count is correct.
- Wait for domain and inbox health before campaign assignment.
Fields and controls
| Control | What it does |
|---|---|
| Set up sending domains | Starts guided domain and inbox setup. |
| Add another domain | Adds a candidate for availability checking. |
| Sender first name / last name | Defines sender identity. |
| Inbox name | Defines the local part of the address. |
| Connected accounts | Shows accounts available to campaigns. |
What happens next
Created or connected inboxes appear with health detail. Campaigns can use only live connected accounts.
States you may see
| State | Meaning |
|---|---|
| Checking availability | Domain options are being checked. |
| Taken | The proposed domain is unavailable. |
| Connected | The account connection is available. |
| No sending accounts yet | No live inbox can be assigned. |
Credits and usage
Sending inboxes are billed monthly at the amount shown in setup and Billing, separate from prospecting credits.
Common problems
| Problem | What to check |
|---|---|
| Every domain is taken | Enter another candidate and check again. |
| A campaign says no account is live | Use the current health detail on Email accounts. |