Troubleshoot sign-in and page loading

Recover from the wrong sign-in path, an expired handoff, or a customer page that could not load.

When to use this

Use this when Leama requests a different sign-in method, a link expired, or a page shows Couldn't load.

Keep access to the account email and use the sign-in method associated with the account.

If the account was created with ClickUp, choose Continue with ClickUp or the offered email-login setup.
For password recovery, use the account email, reset code, and a new password.
For an expired profile handoff, restart the approval flow that created it.
For a load error, select Try again once or reload.
If the same safe error repeats, contact support with page, time, and message.

Controls in Leama
Control	What it does
Continue with ClickUp	Uses the ClickUp-linked path.
Set up email login	Verifies the email before saving a password.
Reset your password	Sends a reset code.
Try again	Repeats the page read; nothing is claimed changed.

Successful sign-in returns to the intended page. Successful retry replaces the error with workspace data.

Customer-visible states
State	Meaning
Link no longer valid	The handoff must be recreated.
Couldn't load	The page could not read the workspace.
Signed out	Authentication is required again.

Sign-in and page retries do not use credits.

Problems and next steps
Problem	What to check
The reset code is rejected	Use the newest code for the exact account email.
A page repeatedly fails	Contact support with the safe message, never a password or code.