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Replies

Handle campaign responses from one place while keeping the prospect context visible.

Replies brings outreach conversations together so you can read the response alongside the prospect and campaign context that produced it.

Work through a reply

  1. Open the conversation and read the full thread before responding.
  2. Check the prospect's company, role and fit notes so the reply stays relevant.
  3. Write or edit the response, then send it from the inbox that owns the conversation.
  4. Record the outcome so the same prospect is not approached again by mistake.

Opt-outs and corrections

Treat an opt-out, wrong-person reply or data correction as an instruction to act. Stop further outreach where required and correct the record before it is reused.